Covid-19 Business Update
Our Service department is now open to the public as of the 14th of May. We are taking bookings via phone and email. When visiting the showroom please adhere to the strict social distancing measures in place which include a one was system and protective screens for you and our team.
Our sales side of the showroom remains closed although we are digitally open, all of our stock as available to purchase through our website & we can arrange a contactless delivery to your door. Upon arrival we will sanitize your new car so you can start driving straight away.
MOT's have been suspended for 6 months allowing you to continue to use your car for essential trips to the shops & front line workers to commute, cars must still be in a road worthy condition though and are subject to roadside checks. We are also currently providing MOT testing again.
Email us on firstname.lastname@example.org or contact our owner directly on email@example.com to book your car in and we will arrange for our workshop to open.
In the meantime please feel free to keep up to date on our website and social media, if you see a car you like you can still reserve and purchase our cars online and when it is appropriate to do so we can arrange delivery to you.
With the news dominated by Covid-19, I wanted let you know we are stepping up our cleaning and are vigilantly implementing improved processes.
We are closely monitoring the guidance from the authorities regarding the spread of the virus and our focus is to ensure we meet customer needs whilst doing our part to keep everyone as safe as possible.
Here’s what we’re doing.
We’ve introduced cleaning of interiors of cars after each test drive, and courtesy car use. In particular, we are paying special attention to the places people touch such as steering wheels, door handles and other hard surfaces.
We are also cleaning our facilities more frequently with recommended sanitising products and encouraging all employees to be vigilant about frequent hand washing.
We are also encouraging visitors to use hand gel to sanitise their hands when they arrive on site.
If your car is with us for service, we will disinfect high touch areas (steering wheel, handbrake etc) and again before it is returned to you. We will also do the same for any car that you plan to take a demonstration in.
In addition, we are taking steps to ensure the welfare of our employees. This includes instructing employees who have a new cough or temperature to stay at home for 7 days consult 111 if symptoms do not improve over the 7 days.
If you have an existing service booking and wish to change this please contact us on 01592 778160, to reassure you that we are doing everything we can to promote a safe and secure rental experience.
We can also bring cars to you for test drive to help facilitate the purchase of your new vehicle.
We will continue to consult with Public Health Scotland, VW Group & relevant bodies and follow any guidance provided. As it is a continually changing situation, we will keep a close eye on all expert advice, and we will provide updates if anything changes here at Fife SEAT.